PrimePetWellness.com, our commitment is to deliver premium pet wellness products to your doorstep efficiently and with care. Our shipping policy is designed to provide you with a seamless shopping experience, ensuring that your pet's health and happiness are never delayed.

Processing Time: Orders are processed within 2-7 business days after your purchase is made (excluding weekends and holidays). You will receive an email confirmation once your order has been shipped, along with tracking information to follow your package's journey to you.

Shipping Rates & Delivery Estimates:

Standard Shipping: We offer free standard shipping on all orders over $50 within the continental United States. For orders under $50, a flat rate of $5.95 will be applied. Standard shipping typically takes 5-15 business days.

Expedited Shipping: Expedited shipping options are available at an additional cost. Rates will be calculated at checkout based on your location and the weight of your package. Expedited shipping typically takes 3-5 business days.

International Shipping: We currently offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. All applicable duties and taxes will be the responsibility of the customer. Please note, due to certain restrictions, not all products may be available for international shipping.

Shipment to P.O. Boxes or APO/FPO Addresses: PrimePetWellness.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please ensure the address details are correct when placing your order.

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages: PrimePetWellness.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.